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NewsCapita plc Board Appointment – Daniel Wosner
Capita is pleased to announce the appointment of Daniel Wosner as a Non Executive Director with effect from the conclusion of the Company’s annual general meeting being held 18 May 2026.
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NewsTrading for the 4 months to 30 April 2026 – good progress across all strategic priorities
Ahead of Capita’s Annual General Meeting, Capita provides an update on trading for the 4 months to 30 April 2026.
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Why Capita
We're the UK’s leading AI-enabled business process outsourcer, trusted by public and private sector clients to deliver essential services at scale.
Our expertise
Case studies
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Case studiesBoosting tax recovery and productivity: HMRC automation in action
Capita and HMRC use robotic process automation (RPA) to unite data from 20 systems, saving up to 6.5 hours per case and freeing 105 FTE a year for higher-value work.
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Case studiesSeamless integration and uninterrupted customer experience in utilities
We provided our utilities client with continuity whilst transitioning to Kraken, the customer relationship platform - we also enhanced customer experience.
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Case studiesBanking on delivering high-quality customer experience
Our 140 specialists provide clear, supportive financial assistance and effective, empathetic collections services for a leading UK retail bank to protect revenue.
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Careers
Making interactions smoother and services more accessible
Our unique blend of deep process expertise and advanced AI empowers our 34,000 people to deliver better outcomes for clients and society. Anchored by our values – ‘Customer first, always’, ‘Fearless innovation’, ‘Achieve together’, and ‘Everyone is valued’ – we follow guiding principles that shape our culture, drive behaviour and steer our strategic direction.
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Insights
Explore industry trends and insights
From digital transformation to public service delivery, explore the trends shaping business, government and society.
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InsightsCapita celebrates standout success at the CCA Excellence Awards 2026
Capita’s contact centre business enjoyed a highly successful evening at the CCA Excellence Awards 2026
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InsightsWhy trust matters more than technology
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
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InsightsCapita South Africa shows how to deliver great customer experience
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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Our partners
Discover how we’re leveraging the expertise of technology hyperscalers to deliver impactful solutions.
News
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Capita plc Board Appointment – Daniel Wosner
Capita is pleased to announce the appointment of Daniel Wosner as a Non Executive Director with effect from the conclusion of the Company’s annual general meeting being held 18 May 2026.
Read more -
Trading for the 4 months to 30 April 2026 – good progress across all strategic priorities
Ahead of Capita’s Annual General Meeting, Capita provides an update on trading for the 4 months to 30 April 2026.
Read more -
NewsCapita plc update – CSPS and Royal Mail Statutory Pension Scheme
Capita notes the statements made yesterday regarding the Civil Service Pension Scheme and the Royal Mail Statutory Pension Scheme.
Read more