CXM services in 2024: Four major industries and how they delight customers In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. Read more
The role of outsourcing in care provision We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. Read more
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
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Pagination Current page 1 Page 2 Page 3 Next page Next › Last page Last » Past Events 26 March 2024 Virtual roundtable: Navigating change for CX success Virtual/Online Join CAA Global for an exclusive virtual roundtable offering a sneak peek into our upcoming report, "Change Readiness as a Competitive Advantage." 19 March 2024 Global government forum: Innovation 2024 In person London , United Kingdom A groundbreaking conference and exhibition for government leaders from across the globe responsible for their organisation’s transformation. Pagination First page « First Previous page ‹ Previous Page 1 Current page 2 Our latest insights Learning & development Workforce development The Big Questions podcasts: Hormonal cycles and unlocking performance Capita In this part of ‘The Big Questions’ podcast series, Jenny Muhlwa explores how hormonal cycles affect women’s performance at work. 03/10/2024 2 Mins read Video Learning & development Workforce development The Big Questions: Capita’s L&D podcast series Capita In this series of conversations, we meet with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning. 24/09/2024 2 Mins read Video Local government Social care The role of outsourcing in care provision Nick Parker We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. 20/09/2024 3 Mins read Insight Artificial intelligence Customer experience Digital & technology Retail Telecoms Utilities CXM services in 2024: Four major industries and how they delight customers Capita In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. 20/09/2024 5 Mins read Insight Learning & development Workforce development The Big Questions - Building resilient and inclusive skills-based organisations Capita Learn how T-shaped skills boost resilience and efficiency. Discover multi-skilling benefits and enhance team performance with our podcast. 17/09/2024 3 Mins read Video Housing Local government Placemaking From blueprint to reality: Navigating challenges in the UK’s latest housing plans Stephen Ottewell Explore the challenges local authorities face in addressing the housing crisis and implementing the government’s ambitious housing proposals. 13/09/2024 3 Mins read Insight Learning & development The Big Questions: Effective hybrid leadership In this series of conversations, we meet with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning. 22/07/2024 Video Learning & development Workforce development Continuous learning: A strategic advantage for your organisation and its people Justice Onwuka Leveraging the power of continuous learning organisations can unlock and capture several significant benefits 22/07/2024 3 Mins read Insight Learning & development Capita’s L&D podcast series - Accessible learning Capita Discussion on the changes in the web content accessibility guideline and their implications on learning. 10/07/2024 2 Mins read Video Local government Placemaking Property and infrastructure Smart cities Inclusive cities: Paving the way for accessible urban living Steve Ottewell Prioritising accessibility and embracing diversity can pave the way for urban environments where everyone can thrive. 01/07/2024 3 Mins read Insight
Learning & development Workforce development The Big Questions podcasts: Hormonal cycles and unlocking performance Capita In this part of ‘The Big Questions’ podcast series, Jenny Muhlwa explores how hormonal cycles affect women’s performance at work. 03/10/2024 2 Mins read Video
Learning & development Workforce development The Big Questions: Capita’s L&D podcast series Capita In this series of conversations, we meet with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning. 24/09/2024 2 Mins read Video
Local government Social care The role of outsourcing in care provision Nick Parker We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. 20/09/2024 3 Mins read Insight
Artificial intelligence Customer experience Digital & technology Retail Telecoms Utilities CXM services in 2024: Four major industries and how they delight customers Capita In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. 20/09/2024 5 Mins read Insight
Learning & development Workforce development The Big Questions - Building resilient and inclusive skills-based organisations Capita Learn how T-shaped skills boost resilience and efficiency. Discover multi-skilling benefits and enhance team performance with our podcast. 17/09/2024 3 Mins read Video
Housing Local government Placemaking From blueprint to reality: Navigating challenges in the UK’s latest housing plans Stephen Ottewell Explore the challenges local authorities face in addressing the housing crisis and implementing the government’s ambitious housing proposals. 13/09/2024 3 Mins read Insight
Learning & development The Big Questions: Effective hybrid leadership In this series of conversations, we meet with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning. 22/07/2024 Video
Learning & development Workforce development Continuous learning: A strategic advantage for your organisation and its people Justice Onwuka Leveraging the power of continuous learning organisations can unlock and capture several significant benefits 22/07/2024 3 Mins read Insight
Learning & development Capita’s L&D podcast series - Accessible learning Capita Discussion on the changes in the web content accessibility guideline and their implications on learning. 10/07/2024 2 Mins read Video
Local government Placemaking Property and infrastructure Smart cities Inclusive cities: Paving the way for accessible urban living Steve Ottewell Prioritising accessibility and embracing diversity can pave the way for urban environments where everyone can thrive. 01/07/2024 3 Mins read Insight
