Capita South Africa shows how to deliver great customer experience
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
Read moreCapita Senior Learning Consultant James Eynon meets with a range of learning and development (L&D) practitioners across industries and sectors to discuss the big questions in learning.
James and his guests explore how we can all learn and grow at work, and provide you with practical tips along the way.
In this session he talks about the impact of women’s hormonal cycle on performance, and what you can do to harness it.
The number of women in work across all sectors in the UK has increased by two million since 2010, but are we supporting them to unlock their true potential? Award-winning learning professional Jenny Muhlwa is leading the charge to understand the impact of women’s hormonal cycle on performance, and what you can do to harness it.
How can your levels of oestrogen and progesterone help you organise your workload effectively? How do we start the conversation and break the taboo around women’s health? What can L&D do to help?
Join us in starting the conversation around hormonal cycles and get some practical tips on how to make changes in your organisation.
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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We look at the opportunities for procurement teams to make savings in pharmacy spend.
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