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Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Newsroom Home Newsroom Search by keywords and/or using the filtering options Enter a keyword Industry Advisory services Central government Charities Consumer electronics Critical national infrastructure Defence Education Employability Financial services Health Housing Insurance Justice & policing Local government Mortgages Pensions industry Public services Retail Retail banking Telecoms, media & tech Transport Travel & leisure Utilities Water Welfare Topic Artificial intelligence Augmented reality Automation Business growth Citizen experience Climate change Collections Complaints management Corporate information Customer communications & digital services Customer experience Cyber security Data and analytics Digital & technology Grants Internet of things Learning & development Pensions Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Smart cities Social care Social value Vulnerability Workforce development Artificial intelligence Clear filter Showing 14 search results Artificial intelligence Corporate information Customer experience Digital & technology Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Capita Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK. 11/06/2025 3 Mins read News Artificial intelligence Corporate information Digital & technology Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes Capita Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients. 26/02/2025 3 Mins read News Artificial intelligence Corporate information Capita agrees partnership with GetVocal AI to drive improvements in customer experience for clients Capita Capita has announced a partnership with GetVocal AI, a cutting-edge startup specialising in next-generation AI phone agents. 29/01/2025 2 Min read News Artificial intelligence Corporate information Digital & technology Learning & development Capita’s Fire Service College opens AI-powered technology suite to support training firefighters Capita Capita’s Fire Service College (FSC) has opened a new Immersive Skills Lab created to support practical and collaborative firefighter training and skills development. 16/01/2025 3 Mins read News Artificial intelligence Corporate information Digital & technology Capita appoints Chief AI and Product Officer Capita Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation. 23/10/2024 2 Min read News Artificial intelligence Corporate information Digital & technology Capita advances approach to next-generation AI with Microsoft Capita Capita plc is leveraging GenAI solutions from Microsoft to transform the workplace for Capita colleagues, deliver better outcomes for clients, and help support growth. 29/07/2024 2 Mins read News Pagination Current page 1 Page 2 Page 3 Next page Next › Last page Last »