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Artificial intelligence

Capita launches AI-driven managed SD-WAN service powered by AWS Cloud WAN

Capita
Capita plc (“Capita”), the leading business process outsourcer, today announced it is launching a 'managed cloud connectivity service', offering clients a comprehensive, E2E, AI-driven connectivity solution built on AWS Cloud WAN technology and industry leading SDWAN capability.
2 Mins read
News
How our AI solutions are helping our clients to achieve more

Artificial intelligence

Corporate information

Customer experience

Digital & technology

Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution

Capita
Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
3 Mins read
News
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Artificial intelligence

Corporate information

Digital & technology

Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes

Capita
Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.
3 Mins read
News
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Artificial intelligence

Corporate information

Capita agrees partnership with GetVocal AI to drive improvements in customer experience for clients

Capita
Capita has announced a partnership with GetVocal AI, a cutting-edge startup specialising in next-generation AI phone agents.
2 Min read
News
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Artificial intelligence

Corporate information

Digital & technology

Learning & development

Capita’s Fire Service College opens AI-powered technology suite to support training firefighters

Capita
Capita’s Fire Service College (FSC) has opened a new Immersive Skills Lab created to support practical and collaborative firefighter training and skills development.
3 Mins read
News
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Artificial intelligence

Corporate information

Digital & technology

Capita appoints Chief AI and Product Officer

Capita
Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.
2 Min read
News