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      2025 highlights
      2025 was the year we accelerated our journey to become the UK’s leading AI-enabled business process outsourcer. Watch our video which tells the story of Capita in 2025
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      One year of AI transformation: a reflection
      Chief AI and Product Officer Sameer Vuyyuru reflects on the rapid transformation of Capita in the last 12 months.
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      Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation
      Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
      Capita partners with CLCH to enhance patient experience with advanced data and analytics
      Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
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      Featured news

      Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation
      Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
      Capita partners with CLCH to enhance patient experience with advanced data and analytics
      Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
      View more
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      Featured news

      Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation
      Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
      Capita partners with CLCH to enhance patient experience with advanced data and analytics
      Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
      View more
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      Featured news

      Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation
      Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
      Capita partners with CLCH to enhance patient experience with advanced data and analytics
      Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
      View more
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Capita partners with CLCH to enhance patient experience with advanced data and analytics

Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
16/12/2025
2 Mins read
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Capita wins customer support contract with ScottishPower

Capita
Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.
26/05/2022
3 Mins read
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Pensions industry

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Capita Pension Solutions and Intellica partner on data analysis ahead of pensions dashboard launch

Capita
Capita Pension Solutions and Intellica have extended their existing partnership to include data analysis for the forthcoming pensions dashboard. This follows the successful delivery of their market-leading data analysis solutions for pension schemes.
04/02/2022
3 Mins read
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Capita signs contract with HMRC to provide contact centre analytics

Capita announces today it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres.
30/07/2021
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Capita secures £27m contract extension with Central London Community Healthcare NHS Trust

Capita secures £27m contract extension with Central London Community Healthcare NHS Trust
28/06/2021
2 mins read
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Health

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New contract for Welsh national clinical benchmarking and analytics systems awarded to CHKS

Capita
CHKS has been awarded a new contract for the provision of an all Wales national and Health Board clinical benchmarking and analytics system.
27/11/2018
2 Mins read
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