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Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.
The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.
Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.
Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.
We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.
Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.