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Dragonfly AI is one of six companies in the Capita Scaling Partner portfolio, having joined in August 2019. Today they release what has already proven, in beta, to be an invaluable tool for designers, creatives, and publishers of digital content.
DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.
Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.
The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.
Treating customers with empathy has been an increasingly important area of focus within the customer experience industry.
Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.
Addressing workforce issues is vital to the digitisation of all public services
As the NHS moves towards a population-based approach to service delivery, and healthcare systems shift away from acute care tariff-based payments, it’s crucial that we do not lose our focus on data quality.
Covid-19 deaths and infection rates continue to drop in most parts of the world, yet this is far from the end of the pandemic.
Think of an area of your life that isn’t touched in some respect by a digital component. Or think of any experience and remove all digital influences. What would your life look like?