From blueprint to reality: Navigating challenges in the UK’s latest housing plans Explore the challenges local authorities face in addressing the housing crisis and implementing the government’s ambitious housing proposals. Read more
Continuous learning: A strategic advantage for your organisation and its people Leveraging the power of continuous learning organisations can unlock and capture several significant benefits Read more
Capita Poland recognised as a “Proven Provider” by Everest Group In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland.
Capita appoints new Managing Director for Germany Capita Customer Services (Germany) GmbH is pleased to announce the appointment of Axel Wehrle as the new Managing Director for Germany.
Capita Poland recognised as a “Proven Provider” by Everest Group In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland.
Capita appoints new Managing Director for Germany Capita Customer Services (Germany) GmbH is pleased to announce the appointment of Axel Wehrle as the new Managing Director for Germany.
Capita Poland recognised as a “Proven Provider” by Everest Group In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland.
Capita appoints new Managing Director for Germany Capita Customer Services (Germany) GmbH is pleased to announce the appointment of Axel Wehrle as the new Managing Director for Germany.
Capita Poland recognised as a “Proven Provider” by Everest Group In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland.
Capita appoints new Managing Director for Germany Capita Customer Services (Germany) GmbH is pleased to announce the appointment of Axel Wehrle as the new Managing Director for Germany.
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Local government Social care The role of outsourcing in care provision Nick Parker We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. 20/09/2024 3 Mins read Insight
Artificial intelligence Customer experience Digital & technology Retail Telecoms Utilities CXM services in 2024: Four major industries and how they delight customers Capita In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. 20/09/2024 5 Mins read Insight
Housing Local government Placemaking From blueprint to reality: Navigating challenges in the UK’s latest housing plans Stephen Ottewell Explore the challenges local authorities face in addressing the housing crisis and implementing the government’s ambitious housing proposals. 13/09/2024 3 Mins read Insight
Learning & development Workforce development Continuous learning: A strategic advantage for your organisation and its people Justice Onwuka Leveraging the power of continuous learning organisations can unlock and capture several significant benefits 22/07/2024 3 Mins read Insight
Local government Placemaking Property and infrastructure Smart cities Inclusive cities: Paving the way for accessible urban living Steve Ottewell Prioritising accessibility and embracing diversity can pave the way for urban environments where everyone can thrive. 01/07/2024 3 Mins read Insight
Retail Customer experience Digital & technology Retail Our thinking Many not-so-happy returns Capita Experience Online returns are the new scourge of the UK’s retail industry. Growing by 95% between 2014 and 2019 alone, the threat to sustainability is enough to warrant discussion at the next COP summit. 20/06/2024 4 mins read Insight