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Choosing the right learning partner is key to ensuring that learning is always aligned with wider business outcomes, whilst building the right learning culture and behaviours associated with a learning organisation.

We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

Providing advanced online and telephony technology, powerful analytics and highly trained teams, we deliver results that will boost your bottom line.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.

Local Authorities are required to undertake activities to identify unreported changes and to ensure the accuracy of housing benefit awards. Capita’s solution delivers a fully integrated digital solution for HBAAI processing.

Enable residents to self-serve for an always-on enhanced customer experience and allow contractors to update progress themselves to free valuable staff time.

Transforming customer experience across Europe with leading collections, end-to-end customer management, & sales services enabled by data, technology & people.

Our strategic, practical and resilience-led public estate management services are designed to help local authorities optimise their property portfolio.

We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.