With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.

Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Our comprehensive range of solutions is providing our clients with the resources, infrastructure, skills and technologies that give them time back and allow them to focus on what they do best.

From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.

How do we build resilience into our public services? We start by understanding what it takes to maintain core values and ability to adapt to changing circumstances. Find out more.

To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.