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Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

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Capita has been chosen by Crown Commercial Service (CCS) to manage a framework which will provide bespoke training services to public sector organisations and the Civil Service.

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Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

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Further to the announcement of 18 December 2020 that Capita plc had been selected as the winning bidder to provide training services to the Royal Navy and the Royal Marines, Capita today confirms it has signed the contract.

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Capita plc has today announced their 2018 half-year results.

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Capita plc announces our 2019 Full Year Results on 5 March.

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Capita has secured a two-year extension to its contract to deliver Personal Independence Payment (PIP) assessments for the Department for Work and Pensions (DWP).

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Recruitment of British Army soldiers has been transformed following a re-set of Capita’s Recruiting Partnering Project (RPP) with the Army.

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Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.

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Capita announces that it has secured a contract with Transport for London (TfL) to design and deliver key elements of the network infrastructure that will underpin the upcoming Emergency Services Network (ESN) throughout the London Underground.

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