Capita’s Fire Service College has launched its new Aviation Firefighter Programme in a significant investment in the College’s offering to civil aviation training.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has today assumed responsibility for engineering and maintenance support of the Vanguard-class Nuclear Ship Control Trainer (FASNUSCOT) and the Role Performance Trainer (RPT).

Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register.

Capita Communications and Control Solutions today announces that it has been awarded a contract to deliver its command and control system to the Police Service of Northern Ireland (PSNI), following a competitive tender process.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.

Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

Capita has signed a contract to modernise and support improvement to the operational effectiveness of the Ministry of Defence’s fire and rescue service.