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We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.
Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.
Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.
The utility industry has faced consistent challenges with customer satisfaction, and is rated lower than the UK average for transparency, customer ethos and emotional connection.
Addressing workforce issues is vital to the digitisation of all public services
Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.
In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.
Ian Elam, Business Development Director at Capita Customer Management, explains how data allows you to engage with your customers in a very personal way and reduce debt write-offs.
While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.
The covid-19 crisis has provided an alarming insight into our frailties and points of weakness. As individuals, as businesses, as a society. From disrupted supply chains, to an overwhelmed social care system, to online cyber threats, and growing numbers in the population reliant on benefits – we are more vulnerable than we knew.