Capita plc today announces that it has won a new £21.7m contract to run the Job Entry Targeted Support (JETS) programme in Scotland.

Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Capita Local Public Services is partnering with Westminster Council to launch a new bicycle refurbishment, maintenance and training project – Westminster Wheels.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Capita has launched new software to assist local authorities with meeting their statutory requirement to provide a Personal Education Plan (PEP) for every looked-after child in the UK.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

There can be no doubt the pandemic has altered the emotional make-up of society. Collectively, we are now much more aware of the suffering of others – and how could we not be after seeing lives turned upside down and businesses upended with no sense of rhyme or reason or equity.