We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).

We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

Our testing and assurance consultancy provides strategic testing, assurance and governance services that concentrate solely on testing IT processes to support technology-centred change.

Our services include document management, mailings and digital mailroom scanning, storage and retrieval as well as full-service digital multichannel solutions.

Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

A research project into ways to enhance public safety by tackling complexity and risk in taxi licensing applications has highlighted a significant need for a smarter digital solution to a ‘time-consuming, out-dated process’.

Capita, the Education Authority (EA) and C2K have published a book - Too Much, Too Young, featuring 8 stories written by leading Irish children's authors.

As part of the strategic partnership, Capita will leverage the platform internally and as a foundation for solutions they offer their government, financial services, healthcare, insurance, and utilities clients.