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Capita plc today announces the launch of Synaptic Risk Explorer, a software-as-a-service investment research tool for financial advisers and wealth managers to provide suitable investment planning for their customers.

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Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

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At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

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Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

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Capita has gone ‘multi cloud’ by entering into a partnership with HeleCloud, an Amazon Web Services (AWS) specialist, adding AWS managed services to its Microsoft Azure cloud services portfolio.

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Capita’s work with Transport for London (TfL) to deliver the first publicly available 2G, 3G and 4G mobile service on the London Underground will launch to customers on Tuesday 17 March.

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Capita has secured a four-year agreement to deliver network and telecommunications services through the latest framework of YPO, one of the largest public-sector buying organisations in the UK.

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Knowing you’re delighting your customers is the holy grail for any business.

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Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.

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Capita announces it has been selected as the preferred bidder to deliver Functional Assessment Services (FAS) for DWP and DfC.

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