Developments around Open Banking bring exciting opportunities for the industry and consumers, but we must ensure they drive a step change in the customer experience, not just a technology change, writes Pete O’Connor, Managing Director of Capita Mortgage Software Solutions.

There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.

Capita Customer Management has been selected as a partner by the Financial Services Compensation Scheme (FSCS) to consolidate all its claims handling services, following a competitive tender.

Financial summary

Capita Communications and Control Solutions today announces that it has been awarded a contract to deliver its command and control system to the Police Service of Northern Ireland (PSNI), following a competitive tender process.

Synaptic Software, the insurance and financial solutions provider, has announced that its full suite of tools have been integrated into Intelliflo’s iO Store, which is available to all firms using its Intelligent Office (iO) software.

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

Digitally modernise mailroom operations to speed up access, improve engagement and productivity, and enhance customer experience.

From indexing to the storage and retrieval of physical and digital documentation, we help you improve business efficiency and remain compliant.

Capita plc releases our 2018 Full Year Results.