The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.

In July 2020 the Government published its much-anticipated draft Building Safety Bill. Described by the Housing Secretary as the “biggest improvements to building safety in nearly 40 years”, the Bill goes beyond the traditional boundaries of regulatory change and seeks to bring forward a clearer regulatory system with residents’ safety at its heart.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Capita plc (Capita) today announces its Local Public Services (LPS) business has secured an extension worth £27.1m over three years to its current contract with Central London Community Healthcare NHS Trust (CLCH).

Our market-leading IoT implementations help organisations supercharge their digital transformations to become agile, resilient and responsive.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.

For the past decade, PFI (private finance initiative) contracts have been in place to support the public sector with the management of their existing estates and facilities.

Peter O’ Connor, Managing Director at Capita Mortgage Software Solutions, takes a look at how we can create a better home buying experience for customers.

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.