We keep vital public services running smoothly, from improving public safety to ensuring vulnerable citizens receive essential benefits.

We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

As the key driver of economic growth, productivity is what leads to better living standards, higher wages, a more skilled workforce and greater wellbeing.

Our patient care management platform integrates with world class clinical content and patient education information for informed clinical decision-making.

When an emergency occurs, the public need to be able to call on dependable customer support. A specialist out-of-hours service could be the answer.

Angela Knowles-Ellis, Head of Telephony at a Capita run contact centre in Darlington, explains how training from bereavement charity Winston’s Wish has helped staff deal with vulnerable customers during the pandemic.

As we start to turn the corner in our campaign to beat back the pandemic in the UK, many people are thinking about the recovery and rebuilding of our nation.

Webinar: Building back better – but how?

One of the things that the pandemic has surfaced is increasing inequality. The impact of Covid- 19 continues to take its toll not only on people’s physical and mental health but also on their financial stability.

The global pandemic has highlighted how organisations in the UK have been able to successfully work together to continue providing the best patient care.