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As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

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Capita today announces it has signed a customer service contract renewal with the RSPCA for a further eight years. The contract, which builds on a 17-year partnership, will transform the way in which members of the public contact the RSPCA to report animal welfare concerns.

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In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland.

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Capita expands partnership with Southern Water to deliver new customer service technology

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Capita signs contract with Virgin Money to deliver a best-in-class mortgage experience

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Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register.

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In collaboration with ŠKODA UK, Capita Customer Management has delivered the ŠKODA Live Tour – an innovative new online technique that marries traditional customer service with smart technology enabling the car manufacturer to stream their showroom directly to potential customers, to their smartphone, tablet or computer.

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Capita has agreed a contract extension until 2020 to provide mortgage services to Tesco Bank.

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Capita announces it has agreed to sell Pay360 Ltd to Access PaySuite in a deal that values Pay360 at £150m on a cash-free, debt-free basis.

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At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

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