Capita’s Contact Associates provides assessments to help students with a disability, health problem or learning difficulty to access the Disabled Students Allowance (DSA).

As part of the strategic partnership, Capita will leverage the platform internally and as a foundation for solutions they offer their government, financial services, healthcare, insurance, and utilities clients.

In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

Capita has today signed a partnership deal with tech start-up, Distributed, a company that builds high performing digital development teams.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS).

Capita has unveiled Agent Suite, a customer service Gen AI tool to streamline and enrich the experience for clients, their customers, citizens and agents.

Capita has been selected by Microsoft to deliver Office 365 and by Google to deliver G-Suite cloud-based solutions to schools across the UK.

Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.

Intuitive case management tools and analytics bring together your Capita-recorded information from other departments and agencies, including education data.