Our market-leading software helps local authorities to manage services efficiently to deliver better outcomes for all children.

Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

Monatair is a multi-source, social media intelligence tool that helps you to react quickly to save time or to analyse engagement to spot trends, track performance and discover opportunities.

We're helping social housing providers to plan, resource and maintain all assets, from entire estates to boilers, supporting them to keep residents safe.

Our cloud solution simplifies the management of properties, tenancies, repairs and assets, keeping residents safe and enhancing employee and customer experience.

The disruptive forces shaping the future of the insurance industry as a result of the post-pandemic environment is escalating a significant pace of change, and increasing competition, whilst evolving customer expectations and greater regulatory demands.

Angela Knowles-Ellis, Head of Telephony at a Capita run contact centre in Darlington, explains how training from bereavement charity Winston’s Wish has helped staff deal with vulnerable customers during the pandemic.

In the first of three articles accompanying our recent series of BrightTalk webinars, Ian Curling, Service Modernisation Lead at Capita Life and Pensions, looks at changing models of customer service provision in the life and pensions sector.

The last 12 months have been some of the most challenging in living memory: government, both central and local, has had to deal with a humanitarian, social and economic crisis beyond anything imaginable at the start of March 2020.

The pace of change we're going through right now is the slowest we’ll experience for the rest of our careers.