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When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

Case study

So far, the team at Capita has filled 70 rucksacks full of clothes, food and toiletries which will be shared with the Barnsley Church Drop In Project next week

News

Read our latest responsible business stories to find out how Capita is working to create better outcomes for our people, our communities and our environment.

About Capita

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Video

Capita has launched new software to assist local authorities with meeting their statutory requirement to provide a Personal Education Plan (PEP) for every looked-after child in the UK.

News

Our five-year responsible business strategy was defined in consultation with colleagues, clients, investors and community groups to identify the most relevant sustainability issues that Capita should be addressing.

About Capita

Kathy Quashie, Chief Growth Officer, Aimie Chapple, CEO Of Capita Experience, and Eileen Lewis, Performance & Development Officer, have all been recognised in the Empower Ethnic Minority Role Model Lists.

News

Good mental health and wellbeing mean different things to different people, and at Capita we want to make sure our employees have the support they need to figure out what it means to them.

Insight

Our priority at Capita is to support our clients as they adapt to unprecedented circumstances, to continue keeping critical national infrastructure, businesses and public services running smoothly and to protect the well-being of our colleagues

Video

Angela Knowles-Ellis, Head of Telephony at a Capita run contact centre in Darlington, explains how training from bereavement charity Winston’s Wish has helped staff deal with vulnerable customers during the pandemic.

Insight

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