The People Plan sets out actions to support transformation across the whole NHS. Whilst all of its goals cannot be achieved overnight, we are committed to partnering with the NHS in order to help deliver on the People Promise and create robust and resilient public and private synergies.

By streamlining ticket handling and enhancing collaboration, we’ve improved case resolution times and customer satisfaction for an efficient support experience.

Read how we transformed Telford Fire Station into a modern, efficient, and resilient hub for emergency services.

Discover how Lambeth Council partnered with Capita to strategically reduce aged debt through rigorous assessment, intelligent segmentation, process optimisation, and community engagement, resulting in significant financial gains and improved operational efficiency.

A joint venture between Capita and a city in South East England has turned around the lives of thousands of families.

How Capita Entrust has helped The Creative Learning Partnership Trust to establish new central IT processes and build permanent capacity for growth.

Read how we helped Trafford Council to unlock the full potential of the area by delivering a groundbreaking digital design code and a comprehensive masterplan.

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Gamification learning that creates an engaging and accessible way to educate learners by presenting the key takeaways in a memorable format.

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.