A new approach to the home buying experience will radically alter the mortgage process, delighting customers and providing opportunities for innovative providers to disrupt the market.
Following on from our exclusive live Mortgage breakfast seminar, you can watch the replay of Claer Barrett, Consumer Editor at the Financial Times, and Alan Linter, Innovation Director at Capita, discussing the future of the home buying journey.
Watch the replay
View the trailer:
Watch the full seminar:
Download the full report - Alternate universe: Digital, Data, AI and blockchain joined forces for good:
About our speakers
Client Partner Mortgages at Capita
Sarah has joined as a client partner, with responsibility for our key mortgage clients, along with leading our growth focus in the mortgage business. Sarah has over 20 years’ experience in the mortgage and financial services outsourcing industry, across both growth, operations and technology. Having previously worked for Homeloan Management (now Computershare), Capita Mortgages and Sutherland Global and in more recent roles, Sarah has focussed on Digital Transformation and Customer experience, bringing well rounded experience for our mortgage proposition.
Innovation and Data Science Director at Capita
In his current role, Alan is responsible for searching out new and innovative technology solutions that allow our clients to be at the forefront of customer service delivery. He is also responsible for our Data Science practice that looks to link complex data sets and maximise the value that data can generate for clients in improving customer experience, generating revenue and reducing costs.
Consumer Editor, Financial Times
Claer is the consumer editor of the Financial Times. She writes the weekly Serious Money column and presents the FT's Money Clinic podcast and Business Clinic video series. Claer frequently appears as a commentator on radio and TV, talking about personal finance, consumer and small business issues, and she is a regular guest on Eddie Mair's Drive show on LBC Radio.