Carbon reduction plan documents

Read our latest responsible business stories to find out how Capita is working to create better outcomes for our people, our communities and our environment.

As a business with more than 300 sites and 61,000 people worldwide, we have an impact on the environment.

Working in partnership with schools, colleges and charities, we’re supporting greater social mobility by helping prepare young people for the workplace.

We help our clients transform their business, through digital, data analytics and automation – but we recognise our responsibility to ensure the digital world is inclusive.

Details on our approach to governance, business ethics, supplier management, client relations and health and safety to drive positive change.

Our five-year responsible business strategy was defined in consultation with colleagues, clients, investors and community groups to identify the most relevant sustainability issues that Capita should be addressing.

Celebrating Black History Month 2021 | Capita

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

The future of the travel and leisure sector is undoubtedly set to be affected by rising costs, ongoing disruption and growing concerns about its environmental impact - all at a time when consumer demand and expectations are increasing.