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Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.
An inspirational and illuminating podcast series exploring topics related to customer experience (CX) transformation, such as organisational culture and people, the journey to digital, and data
Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.
Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.
Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.
We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.