A new suite of navigation simulators for the Royal Navy will be rolled out this year as part of Project Selborne’s modernisation of Royal Navy training.

We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

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Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.

London Dynamics has signed a partnership with Capita Scaling Partner (CSP) today to deliver cutting-edge augmented reality (AR) software to the luxury goods market.

In collaboration with ŠKODA UK, Capita Customer Management has delivered the ŠKODA Live Tour – an innovative new online technique that marries traditional customer service with smart technology enabling the car manufacturer to stream their showroom directly to potential customers, to their smartphone, tablet or computer.

News, research, reports and thought leadership articles looking to the future of utilities

We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments.

From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.