Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Over the past two years, Covid-19 has been a massive burden for us all for a multitude of reasons. But it’s only now that we’re truly dealing with the shock that the pandemic has caused to the world economy and the harsh financial reality that we face.

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

Make it easier to improve outcomes for children and families with self-service options and reporting tools to help deliver services efficiently and effectively.

In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

How you behave towards your vulnerable customers during the pandemic will be remembered. We explore how you can provide support efficiently and effectively, whilst safeguarding customer goodwill.

Resources for social landlords, including information about our cloud-based housing management software to enable proactive management and maintenance.

Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.