We’re supporting local authorities with their decarbonisation plans with experienced property specialists, data analysts and funding expertise.

Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register.

Capita plc, in conjunction with the SWAN Innovation Forum, today announces it is proposing to roll out Internet of Things (IoT) capability across the Scottish Wide Area Network (SWAN).

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Capita has extended its contract with the Department of the Environment, Climate and Communications (DECC) to operate Eircode, the National Postcode System in Ireland.

We transform environments to fuel organisational growth, cutting costs, minimising your environmental impact and enabling secure, smarter working.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

It doesn’t seem too long ago that the introduction of interactive voice response (IVR) received a rocky reception with many customers citing that they preferred to speak to a ‘real human’.