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Our market-leading software helps local authorities to manage services efficiently to deliver better outcomes for all children.

Service

Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

Service

We're helping social housing providers to plan, resource and maintain all assets, from entire estates to boilers, supporting them to keep residents safe.

Service

Our cloud solution simplifies the management of properties, tenancies, repairs and assets, keeping residents safe and enhancing employee and customer experience.

Service

Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

Service

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Insight

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Case study

After years of austerity, councils are under increasing pressure to deliver more with less. They’re struggling to find ways of meeting citizens’ demands with contracting workforces and budgets that have been pared to the bone.

Insight

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Case study

We must resist the robots... Should we? There’s no question that the pandemic forced organisations to rapidly introduce new ways of working.

Insight

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