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Our market-leading software helps local authorities to manage services efficiently to deliver better outcomes for all children.
Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.
We're helping social housing providers to plan, resource and maintain all assets, from entire estates to boilers, supporting them to keep residents safe.
Our cloud solution simplifies the management of properties, tenancies, repairs and assets, keeping residents safe and enhancing employee and customer experience.
Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.
Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.
Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.
After years of austerity, councils are under increasing pressure to deliver more with less. They’re struggling to find ways of meeting citizens’ demands with contracting workforces and budgets that have been pared to the bone.
We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.
We must resist the robots... Should we? There’s no question that the pandemic forced organisations to rapidly introduce new ways of working.