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Capita announces that it has secured a contract with Transport for London (TfL) to design and deliver key elements of the network infrastructure that will underpin the upcoming Emergency Services Network (ESN) throughout the London Underground.
Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.
Capita has secured an £8m five-year contract to provide a wide area network (WAN) within the county of Cheshire.
Capita has secured a four-year agreement to deliver network and telecommunications services through the latest framework of YPO, one of the largest public-sector buying organisations in the UK.
Capita and Artificial, a technology provider of digital solutions to clients across the insurance sector, are enhancing their partnership which provides clients in the Lloyd’s of London market with an end-to-end solution combining expertise and consultancy across the full insurance lifecycle.
Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.
A new phase of Aberdeen City Council services are to benefit from a full-fibre boost after it announced plans to connect an additional 57 council sites to CityFibre’s Gigabit City network.
Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.
Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.
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