Capita plc today announces that it has won a new £21.7m contract to run the Job Entry Targeted Support (JETS) programme in Scotland.

Capita announces that it has secured a contract with Transport for London (TfL) to design and deliver key elements of the network infrastructure that will underpin the upcoming Emergency Services Network (ESN) throughout the London Underground.

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Capita has secured an £8m five-year contract to provide a wide area network (WAN) within the county of Cheshire.

Capita has been appointed to the Department for Work and Pensions’ (DWP) renewed and enhanced Commercial Agreement for Employment and Health Related Services (CAEHRS) framework.

Capita has secured a four-year agreement to deliver network and telecommunications services through the latest framework of YPO, one of the largest public-sector buying organisations in the UK.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

A new phase of Aberdeen City Council services are to benefit from a full-fibre boost after it announced plans to connect an additional 57 council sites to CityFibre’s Gigabit City network.

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Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.