In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

While residents and visitors often delight in what can be a slower pace of life, Norfolk's largest public sector organisation is looking to catapult the county into the technology fast lane.

We're helping Rossendale Borough Council to ensure citizens are getting the help they need, whatever the time.

Sara Britcliffe, MP for Hyndburn, made history on 28 April 2020. She became the first MP to make a maiden speech via video to the House of Commons

Resources for social landlords, including information about our cloud-based housing management software to enable proactive management and maintenance.

Our people and technology are helping local authorities to give people fast, easy access to employment, housing, funding, community spaces and social services.

As local authorities face increasing pressure to meet fluctuating demands, our report considers how they can drive innovation and transform operations.

Enable residents to self-serve for an always-on enhanced customer experience and allow contractors to update progress themselves to free valuable staff time.

Stoke-on-Trent shares real-time data seamlessly across departments and systems with our Single View software for efficient decision-making and quality services.

We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.