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Artificial intelligence
Data and analytics
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Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

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We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

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Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.

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There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.

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It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

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Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.

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We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

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Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

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We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

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Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

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