Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.

Capita plc, in conjunction with the SWAN Innovation Forum, today announces it is proposing to roll out Internet of Things (IoT) capability across the Scottish Wide Area Network (SWAN).

The Insect Biomass Conversion Task & Finish Group (IBCTFG) - led by Fera, Capita’s joint venture with Defra - is calling on the UK Government to narrow the global ‘protein gap’ by supporting insect protein production.

Thousands of young people from all backgrounds across the UK are to get the chance to study and work abroad thanks to flagship government scheme.

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

Capita's Project Selborne Team sponsors the On The Water Programme to support young people from East London to experience the thrill of watersports.

We tailor every collections response to the individual, through empathetic agents and technology that personalises customer journeys.

Flexibility is always a priority for any contact centre. When there are peaks in demand, we’ll provide back-up with the operational flexibility that guarantees a confident, sure-footed response. This could involve augmenting your teams with extra staff, introducing self-serve options, analysing customer segmentation to get the most from existing capacity, enabling home-working and more.

Capita, the Education Authority (EA) and C2K have published a book - Too Much, Too Young, featuring 8 stories written by leading Irish children's authors.

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