Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.

Capita today announces it has signed a customer service contract renewal with the RSPCA for a further eight years. The contract, which builds on a 17-year partnership, will transform the way in which members of the public contact the RSPCA to report animal welfare concerns.

In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland.

Capita expands partnership with Southern Water to deliver new customer service technology

Capita signs contract with Virgin Money to deliver a best-in-class mortgage experience

Capita has upgraded its market leading One Revenues and Benefits software so that it now fully supports local authority residential and domiciliary care contribution assessments (known as Financial Assessments).

Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.

Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register.

In collaboration with ŠKODA UK, Capita Customer Management has delivered the ŠKODA Live Tour – an innovative new online technique that marries traditional customer service with smart technology enabling the car manufacturer to stream their showroom directly to potential customers, to their smartphone, tablet or computer.

Capita has agreed a contract extension until 2020 to provide mortgage services to Tesco Bank.