We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.

Capita's Project Selborne Team sponsors the On The Water Programme to support young people from East London to experience the thrill of watersports.

We tailor every collections response to the individual, through empathetic agents and technology that personalises customer journeys.

Flexibility is always a priority for any contact centre. When there are peaks in demand, we’ll provide back-up with the operational flexibility that guarantees a confident, sure-footed response. This could involve augmenting your teams with extra staff, introducing self-serve options, analysing customer segmentation to get the most from existing capacity, enabling home-working and more.

We’re committed to being a purpose-led, responsible business – not just in how we operate and how we deliver improving returns to our investors, but in how we serve society, and how we respect our people and the environment.

February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.

During our week of Pride celebrations here at Capita, we asked colleagues to share their experiences.

This February celebrates national LGBT History month, the aim of which is to promote equality and diversity for the benefit of all.

Inclusivity is central to our ongoing transformation - and Pride is an important event in our calendar.