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Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.
We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.
By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.
Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.
Capita has signed a contract to modernise and support improvement to the operational effectiveness of the Ministry of Defence’s fire and rescue service.
Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.
Capita has been awarded a three-year contract worth £3.1m over three years to supply, install and support secure 4G mobile and satellite voice and data communications to the UK government’s Border Force.
Through our work supporting electronic tagging, we help people to embrace sobriety and support the rehabilitation for ex-offenders. Find out how.
Capita plc has secured a five-year contract worth £788,000 to deliver an integrated communication control system to North Wales Fire and Rescue Service (NWFRS), to support its transition to the new Emergency Services Network (ESN).
Capita plc is to deliver its 999eye live video-streaming and location-finding service to Surrey Fire and Rescue Service and West Sussex Fire and Rescue Service. Both services are mobilised from a single control room.
