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Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Case study

Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.

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We’ve been working with Chorley Council to help residents get their householder planning applications processed as efficiently as possible.

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We have been working alongside Windsor and Maidenhead Council to help maintain the high standards of planning service excellence for the community and visitors to the borough.

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We’ve helped Warrington Borough Council to process householder planning applications for their residents.

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We’ve helped Trafford Council with a major and complex planning application which will see more jobs created for residents, as well as an improvement to their local area.

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We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

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Our joint venture is supporting Salford City Council in its commitment to citizens of 'a better and fairer Salford for all'.

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We're bringing together all the information from different teams across children’s services into one place.

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With SWAN, we’re delivering one of the most ambitious and significant single public sector ICT initiatives ever carried out in Scotland.

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