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Listen to our Justice ad Policing experts about our work with electronic monitoring and what the future of justice looks like.
Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.
An inspirational and illuminating podcast series exploring topics related to customer experience (CX) transformation, such as organisational culture and people, the journey to digital, and data
The pace of change we're going through right now is the slowest we’ll experience for the rest of our careers.
In our latest episode of the Incremental to Exponential podcast we explore how big companies can innovate to survive and grow.
explores the role branding can play as schemes update their communication strategies for the digital age.
It’s about using digital as a tool to police better...
As the rate of change increases, large established companies must be able to innovate at pace and scale, to keep one step ahead of start-ups and large technology companies that are moving into new sectors and markets.
An organisation’s sense of purpose is critical, not only to its strategy but also to its culture.
As the pace of change speeds up, the top predictor of success is your ability to innovate as fast as the changes in customer behavior and technology, and faster than your competitors.