Capita’s software services business has been awarded the “Connected/Mobility Solution of the Year” title at the IT Europa European IT and Software Excellence Awards 2017.

Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

World Youth Skills Day (15th July) comes as youth unemployment is soaring due to the Covid-19 pandemic.

Jack Parsons is a 25 year old, award-winning digital entrepreneur and CEO of The Youth Group which is building a meaningful group of youth-first solutions, products, and services to create action and jobs for young people.

We’re helping the Department for Work and Pensions (DWP) deal with a huge surge in calls to its Universal Credit helpline from vulnerable citizens during the Coronavirus pandemic.

The UK’s huge unemployment crisis is just beginning, and it is becoming clear that young people are going to be hugely impacted.

Research done over the past few years has shown that having people of different genders, ethnicities, sexual orientations, ages and physical and mental abilities within your organisation is good for all sorts of things from innovation and creativity to engagement and retention.

Emergency services across the UK can now exchange details of incidents with one another quickly and accurately – and Capita has been there right from the start.

Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.