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Capita plc today announces that it has won a new £21.7m contract to run the Job Entry Targeted Support (JETS) programme in Scotland.
Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.
Schools across Birmingham have continued to deliver lessons and other educational activities digitally for pupils who remain learning from home due to the Covid-19 pandemic.
Capita has been appointed to the Department for Work and Pensions’ (DWP) renewed and enhanced Commercial Agreement for Employment and Health Related Services (CAEHRS) framework.
Capita has today announced an extension of its longstanding customer experience partnership with the National Trust, in a five-year contract.
Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.
Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.
Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.
It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.
From website optimisation & AI-powered chatbots, to multilingual adviser hubs for complex queries we enhance international customers’ experiences.