It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

More homes available for people waiting for housing

In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Cyber security is a broad term which means many different things to many different people, and can often seem to be incredibly complex, expensive, and full of pitfalls at every turn.

Estonia is a small ex-Soviet country in Northern Europe that has a population of only 1.3 million, seven times less than London.

The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.