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The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.
Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars
Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.
Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.
Peter O’ Connor, Managing Director at Capita Mortgage Software Solutions, takes a look at how we can create a better home buying experience for customers.
Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.
Our secure online tool helps local authorities collect attendance data for vulnerable children by providing a platform for staff to access timely data.
A single, comprehensive record for each child to help local authorities manage education provision efficiently for informed decisions and early intervention.
Buying a home doesn’t need to be a painful process. A new approach to the home buying journey will radically alter the mortgage process, delighting customers and providing opportunities for innovative providers to disrupt the market.
We’re helping government transform services so they’re more effective, more efficient and more flexible whilst exceeding citizen expectations.
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