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The Chartered Institute of Procurement and Supply (CIPS) and ITN Productions Industry News have launched a bespoke co-production ‘Supply, Support and Sustain’. Hear from our experts.

Capita plc (Capita) today announces its Local Public Services (LPS) business has secured an extension worth £27.1m over three years to its current contract with Central London Community Healthcare NHS Trust (CLCH).

Capita’s procurement solutions team is helping a global financial services organisation to reduce its spending.

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Ian Elam, Business Development Director at Capita Customer Management, explains how data allows you to engage with your customers in a very personal way and reduce debt write-offs.

Angela Knowles-Ellis, Head of Telephony at a Capita run contact centre in Darlington, explains how training from bereavement charity Winston’s Wish has helped staff deal with vulnerable customers during the pandemic.