At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

We’re experts in making sure customers feel better about dealing with you, even when they’re telling you that something’s wrong.

We’re empowering local government councils to provide accessible and reliable benefits and funding advice to citizens while easing the strain on their teams.

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

We’re supporting local authorities and housing associations with market-leading software that streamlines workloads and supports better outcomes.

Dragonfly AI is one of six companies in the Capita Scaling Partner portfolio, having joined in August 2019. Today they release what has already proven, in beta, to be an invaluable tool for designers, creatives, and publishers of digital content.

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

Automating the KYC process, detecting fraud, and adapting for the frictionless customer experience of the future.

We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.