The data disconnect: Addressing the technical barriers to effective public sector data sharing Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome. Read more
AI is fast, but is it fair? How leaders can tackle bias by design We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation. Read more
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita Pension Solutions connects to the pensions dashboards ecosystem Capita Pension Solutions has successfully connected its first client to the pensions dashboards ecosystem, an important milestone in allowing individuals to view all their pensions in a clear and consistent format.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Thank you for sharing your details Home Thank You For Sharing Your Details One of our experts will be in touch very soon. Our related insights Central government Justice & policing Local government Public services Welfare Automation Citizen experience Data and analytics Digital & technology Productivity Vulnerability The data disconnect: Addressing the technical barriers to effective public sector data sharing Dave Tonks Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome. 13/08/2025 4 mins read Insight Artificial intelligence Citizen experience Customer experience Data and analytics Digital & technology Learning & development Productivity Responsible business Social value Vulnerability Workforce development AI is fast, but is it fair? How leaders can tackle bias by design Justice Onwuka We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation. 04/08/2025 5 mins read Insight Artificial intelligence Citizen experience Customer experience Data and analytics Digital & technology Learning & development Productivity Responsible business Social value Vulnerability Workforce development AI and inclusion: Breaking barriers and inspiring inclusion in work and learning Justice Onwuka We consider how important it is for inclusion to built into the foundations of AI to avoid amplifying inequality. 23/07/2025 5 mins read Insight Artificial intelligence Citizen experience Customer experience Data and analytics Digital & technology Learning & development Productivity Responsible business Social value Vulnerability Workforce development Accessibility is not optional – it’s the future of AI Justice Onwuka We look at how AI can remove barriers for people with disabilities, but only if inclusion is part of the design from day one. 23/07/2025 5 mins read Insight Central government Justice & policing Local government Public services Welfare Automation Citizen experience Data and analytics Digital & technology Productivity Resilience Social value Vulnerability Making multi-agency data sharing work: From barriers to better outcomes Dave Tonks Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety. 13/06/2025 5 Mins read Insight Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Enhancing self-service solutions to reduce costs at every touchpoint Becca Garside, Nikki Powell Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction. 30/10/2024 6 Mins read Insight
Central government Justice & policing Local government Public services Welfare Automation Citizen experience Data and analytics Digital & technology Productivity Vulnerability The data disconnect: Addressing the technical barriers to effective public sector data sharing Dave Tonks Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome. 13/08/2025 4 mins read Insight
Artificial intelligence Citizen experience Customer experience Data and analytics Digital & technology Learning & development Productivity Responsible business Social value Vulnerability Workforce development AI is fast, but is it fair? How leaders can tackle bias by design Justice Onwuka We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation. 04/08/2025 5 mins read Insight
Artificial intelligence Citizen experience Customer experience Data and analytics Digital & technology Learning & development Productivity Responsible business Social value Vulnerability Workforce development AI and inclusion: Breaking barriers and inspiring inclusion in work and learning Justice Onwuka We consider how important it is for inclusion to built into the foundations of AI to avoid amplifying inequality. 23/07/2025 5 mins read Insight
Artificial intelligence Citizen experience Customer experience Data and analytics Digital & technology Learning & development Productivity Responsible business Social value Vulnerability Workforce development Accessibility is not optional – it’s the future of AI Justice Onwuka We look at how AI can remove barriers for people with disabilities, but only if inclusion is part of the design from day one. 23/07/2025 5 mins read Insight
Central government Justice & policing Local government Public services Welfare Automation Citizen experience Data and analytics Digital & technology Productivity Resilience Social value Vulnerability Making multi-agency data sharing work: From barriers to better outcomes Dave Tonks Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety. 13/06/2025 5 Mins read Insight
Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Enhancing self-service solutions to reduce costs at every touchpoint Becca Garside, Nikki Powell Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction. 30/10/2024 6 Mins read Insight
