Driving business value through procurement Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success. Read more
Understanding the AI opportunity in government Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success. Read more
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Capita launches The AI Catalyst Stack in drive to become the first AI-enabled BPO Capita launches The AI Catalyst Stack, operationalising AI at scale and underpinning its ambition to become the first AI-enabled business process outsourcer (BPO).
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Capita launches The AI Catalyst Stack in drive to become the first AI-enabled BPO Capita launches The AI Catalyst Stack, operationalising AI at scale and underpinning its ambition to become the first AI-enabled business process outsourcer (BPO).
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Capita launches The AI Catalyst Stack in drive to become the first AI-enabled BPO Capita launches The AI Catalyst Stack, operationalising AI at scale and underpinning its ambition to become the first AI-enabled business process outsourcer (BPO).
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Capita launches The AI Catalyst Stack in drive to become the first AI-enabled BPO Capita launches The AI Catalyst Stack, operationalising AI at scale and underpinning its ambition to become the first AI-enabled business process outsourcer (BPO).
Newsroom Home Newsroom Search by keywords and/or using the filtering options Enter a keyword Industry Central government Critical national infrastructure Defence Education Financial services Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Topic Artificial intelligence Automation Business growth Citizen experience Climate change Collections Complaints management Contact centres Corporate information Customer communications & digital services Customer experience Data and analytics Digital & technology Learning & development Pensions Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Social care Social value Vulnerability Workforce development Customer experience Clear filter Showing 19 search results Critical national infrastructure Telecoms, media & tech Corporate information Customer experience Digital & technology Capita secures contract with SP Energy Networks (SPEN) Capita Capita has secured a contract with SP Energy Networks (SPEN) to provide a telecoms Network Operating Centre for the next four years. 01/05/2025 2 Mins read News Customer experience Capita recognised as Leader in ISG Provider Lens Customer Experience Services 2024 Quadrant Capita Capita has been named a "Leader" in the ISG Provider Lens Contact Center - Customer Experience Services 2024 Quadrant. 10/10/2024 2 Min read News Customer experience Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 23/09/2024 2 Min read News Customer experience Capita Poland recognised as a “Proven Provider” by Everest Group Capita In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland. 19/09/2024 2 Mins read News Artificial intelligence Automation Corporate information Customer experience Digital & technology Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution Capita Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS). 10/06/2024 3 Mins read News Customer experience Celebrating top talent in South Africa Capita Capita South Africa colleagues were well represented at the Cape BPO Awards with five finalists and three winners recognised as business process outsourcing top achievers. 02/11/2023 1 Mins read News Pagination First page « First Previous page ‹ Previous Page 1 Current page 2 Page 3 Page 4 Next page Next › Last page Last »