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      The data disconnect: Addressing the technical barriers to effective public sector data sharing
      Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome.
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      AI is fast, but is it fair? How leaders can tackle bias by design
      We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation.
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      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
      View more
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      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
      View more
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Capita extends National Trust contract

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Capita has today announced an extension of its longstanding customer experience partnership with the National Trust, in a five-year contract.
24/10/2019
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Capita success at the 2019 UK National Contact Centre Awards

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At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.
22/05/2019
2 mins read
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Giving our clients a first glimpse at new customer service technology

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February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.
12/03/2019
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Capita re-selected by HSE to manage Gas Safe Register

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Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register.
11/09/2018
2 Mins read
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Capita awarded contract by Southern Water

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Capita has been selected by Southern Water as its new customer services Managed Service Provider in a contract worth £30m over the initial five-year term with an option to extend for a further three years.
19/07/2018
2 mins read
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FSCS consolidates claims handling services with Capita

Capita
Capita Customer Management has been selected as a partner by the Financial Services Compensation Scheme (FSCS) to consolidate all its claims handling services, following a competitive tender.
15/05/2018
2 mins read
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